On a desktop computer: - Click the red LIVE AUCTIONS button at the top of the screen - Click the Register button at the top right of your screen - Complete all fields and you will be registered to sell or bid On a mobile device: - Click the red LIVE AUCTIONS button at the top of the screen - Click the yellow square menu button at the top right of the screen - Click the Register button and complete all fields

Sellers have the option to automatically rerun an auction up to two times. If an auction item doesn't meet the reserve, the auction may run again depending on the options the seller selected. When an auction ends without meeting reserve, Motonexus will ask the seller if they would like to accept the highest bid offered. If the seller is interested, we will contact the highest bidder and coordinate the sale. A Motonexus auction pro will walk you through completing the transaction online.

All bidders are required to submit a hold of $500 on their credit card. Credit card holds confirm bidders’ commitment to the auction. Bidders will be asked for their credit card information the first time they bid. Bidders who did not win the auction will have their credit card hold released at the end of the auction or soon after the auction. The hold remains for the winning bidder and is used to pay fees. BIDDERS CAN NOT CANCEL THEIR BIDS. ONLY BID IF YOU INTEND TO BUY THE VEHICLE. IF A WINNING BIDDER DOES NOT COMPLETE THE TRANSACTION WITH THE SELLER, THE CREDIT CARD HOLD WILL BE CHARGED FOR THE FULL HOLD AMOUNT. For more details

Yes. If you are registered to sell and bid you can contact a seller. Login: - Click LIVE AUCTIONS button - Click Login - Go to the auction you are interested in - Click the Contact Seller button below the item details Note: The Login and register buttons on the home page at Motonexus.com are only for our email and newsletter list. To register and login as a seller or bidder, you MUST go to the LIVE AUCTIONS page first.

Bids verified by credit card ​ All bidders are required to submit a hold of $500 on their credit card. Credit card holds confirm bidders’ commitment to the auction. Bidders will be asked for their credit card information the first time they bid. Bidders who did not win the auction will have their credit card hold released at the end of the auction or soon after the auction. We do not have the ability to remove a credit card hold before the end of an auction. This process is automated through the credit card processing company. The hold remains for the winning bidder and is used to pay fees. BIDDERS CAN NOT CANCEL THEIR BIDS. ONLY BID IF YOU INTEND TO BUY THE VEHICLE. IF A WINNING BIDDER DOES NOT COMPLETE THE TRANSACTION WITH THE SELLER, THE CREDIT CARD HOLD WILL BE CHARGED FOR THE FULL HOLD AMOUNT.

Sniping Protection​ ​ Motonexus auctions include a sniping protection feature. Sniping protection gives everyone a fair shot at winning the bid. Any time a bid is within a specific amount of time at the end of the auction clock, the time on the clock extends to allow other bidders an opportunity to counter. We recommend that bidders make their best bid and not try to get a bid placed at the very last second; otherwise, the clock will reset and add additional minutes. Motonexus changes the clock setting at random times to vary the amount of time used in sniping protection.

At the time this FAQ was written we have established payment processing through Stripe to enable PayPal, Visa and Mastercard Credit Cards. Payment methods may be added or removed without notice.

How to Bid ​ 1. Become a registered Bidder ​ You must register to bid. The bidding feature is only available to registered users of Motonexus. Click the LIVE AUCTIONS button at the top of the screen.​ Click the Register button at the top right of the screen Complete all the fields. Remember to write down your password somewhere safe. Click the SUBMIT button. ​ 2. Bids verified by credit card. ​ All bidders are required to submit a hold of $500 on their credit card. Credit card holds confirm bidders’ commitment to the auction. Bidders will be asked for their credit card information the first time they bid. Bidders who did not win the auction will have their credit card hold released at the end of the auction or soon after the auction. The hold remains for the winning bidder and is used to pay fees. BIDDERS CAN NOT CANCEL THEIR BIDS. ONLY BID IF YOU INTEND TO BUY THE VEHICLE. IF A WINNING BIDDER DOES NOT COMPLETE THE TRANSACTION WITH THE SELLER, THE CREDIT CARD HOLD WILL BE CHARGED FOR THE FULL HOLD AMOUNT. ​ 3. Watch for Escrow Required ​ ESCROW: Motonexus encourages every seller to select ESCROW REQUIRED when submitting a vehicle. Escrow Required means that a third-party escrow company protects the payment and delivery (escrow.com). An escrow protects both the buyer and the seller. A winning Bidder deposits the purchase amount to an escrow account. When the item is received, the funds are released to the seller. When you see Escrow Required in the Details of the listing, go to https://www.escrow.com/cars and create a free account. The seller will do the same. The buyer and seller will complete the financial transaction at escrow.com.

Motonexus encourages all sellers to provide an opportunity for bidders to come and inspect a vehicle in person. Vehicle inspections are at the discretion of the seller so we can not guarantee that the seller will allow an inspection. If the seller has provided excellent photographs and a walk-around video that provides a good, detailed look at the vehicle, you should have confidence in the purchase. If there is something that you cannot see in the photographs, ask the seller to upload the photos you need for a complete inspection. Use the Contact Seller button to ask for an inspection.

Reserve or No Reserve A reserve price is the minimum price the seller is willing to accept to allow a sale to be completed. If the reserve price is not met, the seller has the option to rerun the auction up to two more times. Example: A vehicle is listed with a $5,000 reserve. The highest bid is $4,500 at the close of the auction. This vehicle didn't meet reserve, so the seller can either rerun the auction, lower the reserve price, remove the reserve price or pull the vehicle from the auction. Any bid above $5,000 would have met reserve and allowed the highest bid to win the auction. Tip: Motonexus recommends that auctions be run without a reserve price. There is a risk of selling at a price lower than desired, however, No Reserve auctions tend to gather more interest. When a vehicle is listed without a reserve price, the auction title will say No Reserve: followed by the title. All auctions that do not include the words No Reserve: in the title have a reserve price. The reserve price is never disclosed.

When a vehicle is listed without a reserve price, the auction title will say No Reserve: followed by the title. All auctions that do not include the words No Reserve: in the title have a reserve price. The reserve price is never disclosed.

How to be a Seller ​ 1. Become a registered Seller ​ You must be a registered user to sell. The submit an Item feature is only available to registered users of Motonexus. Click the LIVE AUCTIONS button at the top of the screen.​ Click the Register button at the top right of the screen. Complete all the fields. Remember to write down your password somewhere safe. Click the SUBMIT button.​ ​​ 2. Login ​ Click the LIVE AUCTIONS button at the top of the screen.​ Click the Login button at the top right of the screen. Enter your username and password. ​​ 3. Gather the information you'll need to submit a motor vehicle​​ ​ Collect up to 24 quality photographs. Go to our Photographs page for complete details. PHOTOS PAGE You'll need the vehicle year, make, model, primary color, VIN #, Motor #, Mileage, and Engine size. You will need to state if you have a title, if the title is in your name and the title's status. IF YOU DO NOT HAVE A TITLE, YOU MUST CATEGORIZE THE VEHICLE AS A "PROJECT BIKE" OR "PROJECT CAR. " We highly recommend obtaining a title in your name to get the best price for your vehicle. Complete every field to the best of your knowledge. If a question does not pertain or apply, put NONE or N/A in that field. We recommend that you run your auction for 7-days. You have the choice to auto-relist your auction twice. Auto relisting will rerun the auction at no charge if your auction does not receive a bid or doesn't meet the reserve price. We recommend selecting "2" for auto relisting. ESCROW: Motonexus encourages every seller to select ESCROW REQUIRED when submitting a vehicle. If you do not select escrow required, the transaction will use the bidder's credit card or bank account. Escrow Required means the payment will occur through a third-party escrow company (escrow.com). An escrow protects both the buyer and the seller. The buyer's money is deposited in escrow and not released until the buyer receives the item. Using escrow removes the possibility of a bidder not paying or a seller not delivering. Escrow is also better for transactions involving large dollar amounts that exceed limits on credit cards. For any transaction over $25,000, an escrow is likely the least expensive method to process the transaction. When your auction is complete, go to escrow.com to complete the financial transaction. If you select Escrow Required, go to https://www.escrow.com/cars and create a free account. Bidders will need to do the same. The winning bidder sends their money to the escrow account and arranges for transportation. When the item arrives, the buyer will acknowledge receipt, and escrow will release the funds to the seller. Motonexus recommends that buyers and sellers split the escrow fee since the escrow is a service that provides equal benefit to both parties. ​​ 4. Create a Premium Ad​ ​ You have the option of adding additional features to your ad to make it stand out. You are not required to use this feature to sell on Motonexus. If you wish to make your ad a Premium listing, click the checkbox next to "Make this ad premium" You will need to complete payment for the premium listing before the item can be approved to go live. Click the PUBLISH button to complete your submission to Motonexus. Your listing is now in review with the Motonexus admin. More details are available here

Yes. If your auction is still active we encourage sellers to add or improve the description, photos, remove or lower the reserve price, or any other details you'd like to change. Editing: - Click the LIVE AUCTIONS button to go to auctions - Login with the email and password you used to sign up as a seller - Find your auction and click on it to open the auction detail page - Next to the title will be a link to Edit Item - Click Edit Item and make your changes - Scroll to the bottom of the page and click Update - Your revised auction will be reviewed by a Motonexus Auction Pro before the auction can go live again

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